Barberos Support

Get help

Email support@infosofttech.ca and include the name of your barbershop, your account email and a short description of the issue. If the issue relates to a booking, include the appointment date and the shop name.

For barbershop owners

• Account sign-in, staff, services, availability and booking-page support.
• Subscription, Stripe billing, connected-account and deposit-payment support.
• Help with customer communications, reminders, gift cards, loyalty and waitlists.

For clients booking an appointment

For an appointment change, cancellation, service concern or deposit refund, please contact the barbershop directly first. The barbershop controls its calendar, services and cancellation policy. Contact Barberos support for a technical problem with the booking page or payment checkout.

Security reminder

Never send a password, full payment-card number or other sensitive payment details by email. We may ask for a booking reference or Stripe receipt ID to locate a transaction safely.